Thyssengas GmbH - Data protection
General information
We would like to thank you for your interest in our company. The entity responsible for the content of this website is
Thyssengas GmbH
Emil-Moog-Platz 13, 44137 Dortmund
Telephone: 0231/ 91291-0
We have taken technical and organisational measures to ensure that the relevant laws on data protection and IT security are observed. Below you will find out what information we may collect and how we handle it.
We generally use your personal data to answer your enquiry, process your order or provide you with access to special information or offers. You can voluntarily provide us with your personal data as part of a registration, contact enquiry or similar. Your data will not be transferred to third parties unless your enquiry or the service/product you have requested explicitly provides for this. You will then be informed of this at the appropriate point. If you wish, you can also provide us with personal data via applications that are integrated into our platform (e.g. contact forms or services that require the creation of user accounts). Conditions that deviate from this privacy policy may apply to the use of these applications. We will then explicitly point this out to you in additional data protection clauses. Article 6(1)(b) GDPR serves as the legal basis for the processing of personal data required for the fulfilment of a contract to which you are a party. Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
Portals
GAS-X
You can register to use the "GAS-X" Internet portal by completing and signing the form available for download here and sending it to Thyssengas. The data collected in the form:
Details of the contracting party: company name, address, country, details of market function (shipper/network operator/connector/user), name of signatory and signature;
Information on the user: company name, address, country and contact details: first and last name, telephone, fax, e-mail, name of the signatory and signature)
are required to provide the service (verification of your access authorisation, secure provision of our services, contacting you in support cases). Your personal data in the portal will be deleted as soon as it is no longer required for the provision of services. You can have your user account in the portal deleted informally by sending a message to Thyssengas.
EEsy
To use the EEsy Internet portal, you can register by completing the relevant web form https://netzzugang-eesy.thyssengas.com/startseite under "Registration".
The data collected in the form:
Information on the contractual partner: company name, information on whether registration as a service provider is taking place, if yes: name of the company being served, address, country
Personal data of the registrant: Title, first name and surname, telephone, fax, e-mail
Information on the desired type of access: downstream network operator Yes
are required to provide the service (verification of your access authorisation, secure provision of our services, contacting you in support cases). Your personal data in the portal will be deleted as soon as it is no longer required for the provision of services. You can have your user account in the portal deleted informally by sending a message to Thyssengas.
Log files and cookies
When you visit our website or retrieve a file, data about this process is stored in a log file on our Internet server. This means that when you visit our website, data that your browser transmits to us is automatically collected and stored.
These are
- the domain name of the website from which you came
- the website that you visited on our website
- the names of the files accessed
- the date and time of a retrieval
- the name of your internet service provider
- and, if applicable, the operating system and browser version of your PC.
- Host name of the accessing computer (IP address),
- language settings
This data is collected for security and statistical purposes and to optimise our website. As a rule, it is deleted after 30 days, unless Thyssengas is legally obliged to retain it or retention is permitted on the basis of a legal justification This data is not assigned to specific persons and this data is not merged with other data sources. An exception is made if there is a legal obligation to pass on the data.
Cookies are text files, usually consisting of letters and numbers, which are stored on the user's computer when they visit our website. By using cookies, we are able to extend the functionality of our website so that we can make our Internet offering as convenient as possible for you.
So-called session cookies remain on your computer solely for the duration of your visit to our website. Persistent cookies are stored beyond your individual visit and help us to recognise you on your next visit. Our website may also contain cookies from third-party providers. These are cookies that are set when you view content from third-party providers that is integrated into our website.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
Web analysis software
On this website, data is collected and stored using the web analysis service software Matomo(www.matomo.org), a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR. Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor's internet browser. Among other things, cookies make it possible to recognise the Internet browser. The data collected using Matomo technology (including your pseudonymised IP address) is processed on our servers. The information generated by the cookie in the pseudonymised user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will also be deleted and may have to be reactivated by you. The data collected using Matomo technology (including your pseudonymised IP address) is processed on our servers. The stored data is generally deleted after 24 months.
Children
Children should not transmit any personal data to us without the consent of their parents or guardians. We encourage all parents and guardians to instruct their children in the safe and responsible use of personal data on the Internet. In any case, we will not knowingly collect personal data from children or use it in any way or disclose it to third parties without authorisation.
Contact forms / blog function
There is a contact form / blog function on the website that can be used to contact us electronically. Alternatively, you can contact us via the email address provided. If you contact us via one of these channels, the personal data transmitted by the data subject will be stored automatically. The data is stored solely for the purpose of processing or contacting you. Personal data is not passed on to third parties. Anonymised and aggregated data may be shared with partners and used for public relations work. It is prohibited to use the contact form or the blog for unlawful or criminal offences. Misconduct will be forwarded by us to the competent authority for further prosecution.
Company divisions on social media portals
Thyssengas maintains websites (so-called channels or fan pages) on the social media portals YouTube, Xing, kununu and LinekdIn. These social media portals are not operated by Thyssengas, but by the service providers YouTube LLC. (USA) and Xing SE (Germany). If you use the contact options to contact us on these social media portals, we will process the data you provide in order to process your request, which is the reason for your contacting us, and to answer your questions.
In the company areas of the social media portals, we provide information about our company, as well as about events, competitions, prize draws and other campaigns relating to Thyssengas, as well as about energy products, energy-related services and Thyssengas services (e.g. gas supply). Thyssengas does not collect, store or process any personal data for the provision of this information. Personal data that may be generated or provided on these social media portals is not transmitted to Thyssengas and is not processed by Thyssengas.
The operators of the social media portals may use web tracking methods. The web tracking of the respective operator can take place regardless of whether you are logged in or registered with the social media portal. Through web tracking, the operator of the social media platform may also collect personal data, in particular usage data (e.g. data on usage behaviour, personal relationships, preferences, etc.) and may store it in usage profiles. We would like to point out that in this context, the processing of personal data in countries outside the European Union cannot be ruled out. Under certain circumstances, this may be associated with the risk of more difficult legal enforcement, which represents a risk for the individual user.
Thyssengas has no influence on this data collection; such data is not transmitted to Thyssengas and is not processed by Thyssengas. For the collection, processing and use of such data by the operators of the social media portals, please refer to their data protection information:
Youtube: https://policies.google.com/privacy
Xing and kununu: https://privacy.xing.com/de/datenschutzerklaerung
LinekdIn: https://www.linkedin.com/legal/privacy-policy
Use of YouTube
We use the YouTube.com platform to post our own videos and make them publicly accessible. YouTube is a service provided by a third party not affiliated with us, namely YouTube LLC.
Some of our website pages contain links or links to the YouTube service. As a general rule, we are not responsible for the content of linked websites. However, if you follow a link to YouTube, we would like to point out that YouTube stores the data of its users (e.g. personal information, IP address) in accordance with its own data usage guidelines and uses it for business purposes.
The videos are only accessed by clicking on them separately. This technique is also known as "framing". When you call up a relevant (sub)page of our website on which YouTube videos are integrated in this form, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser.
The integration of YouTube content takes place in "extended data protection mode". This mode is provided by YouTube itself. YouTube ensures that no cookies are initially stored on your device. However, the data mentioned above under "Log files and cookies" is transmitted when the relevant pages are accessed. This also tells us which of our websites you have visited. However, unless you have logged in to YouTube or another Google service (e.g. Google+) before accessing the page or are permanently logged in, this information cannot be assigned to you.
As soon as you start playing an embedded video by clicking on it, YouTube only stores cookies on your device through the extended data protection mode, which do not contain any personally identifiable data, unless you are currently logged in to a Google service. These cookies can be prevented using the appropriate browser settings and extensions.
Address and link to the privacy policy of the third-party provider: Google/YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland - Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
You can change your settings for the use of YouTube videoshere
Newsletter/use of Newsletter2Go
We use Newsletter2Go as software for sending our newsletter. As part of this registration, you agree that the data you enter will be transmitted to Sendinblue GmbH. Please note the data protection regulations and general terms and conditions of Sendinblue GmbH. The data will not be passed on to third parties. An exception exists if there is a legal obligation to pass on the data.
If you subscribe to our company's newsletter, the data in the respective input mask will be transmitted to the controller. When registering for the newsletter, the user's IP address and the date and time of registration are stored. This serves to prevent misuse of the services or the data subject's email address. The data is not passed on to third parties. An exception is made if there is a legal obligation to pass on the data.
The data is used exclusively for sending the newsletter. Subscription to the newsletter can be cancelled by the data subject at any time. Consent to the storage of personal data can also be revoked at any time. There is a corresponding link in every newsletter for this purpose.
Our newsletters contain so-called tracking pixels, which enable us to recognise whether and when an email has been opened. In addition, we use individualised links to determine which links the individual recipient has followed. We store this data so that we can optimise our newsletters and offers to the wishes and interests of our subscribers. The data collected in this way is used to send personalised newsletters and offers to the respective recipient. The legal basis for this is your consent given in connection with the newsletter subscription. With the cancellation of the consent to receive the newsletter, the consent to the aforementioned tracking is also revoked.
Use of Mentimeter
Mentimeter is a service provided by a third party not affiliated with us. The data protection responsibility for the data processed by Mentimeter lies exclusively with Mentimeter and is not within the sphere of influence of Thyssengas.
Mentimeter is an interactive presentation platform with which the public can be actively involved. Possible applications include surveys, the possibility to leave comments or the creation of rankings. This can be done anonymously, but participants can enter their e-mail address at the end of surveys, for example, in order to gain access to the results. Organisers can evaluate and export the results after the survey has been carried out. The use of Mentimeter is optional; this means that the event can also be tracked without Mentimeter. If the interaction tool is used, this requires the participants' consent for Mentimeter to use their data.
The provider states that it uses Google ReCaptcha to protect the site from bots and spam. There are also interfaces to Google Analytics.
Mentimeter is a Swedish provider - Mentimeter AB, Tulegatan 11, SE-113 86 Stockholm. The platform is operated on servers of the provider Cloudflare in the USA.
You can find the provider's privacy policy and cookie guidelines here: https://www.mentimeter.com/de-DE/trust/legal
Use of Cookiebot
We use the consent management service Cookiebot. This enables us to obtain and manage the consent of website users for data processing. The processing is necessary to fulfil a legal obligation (Art. 7 para. 1 GDPR) to which we are subject (Art. 6 para. 1 sentence 1 lit. c GDPR). For this purpose, the following data is processed with the help of cookies
Your IP address (the last three digits are set to '0'). Date and time of consent. Browser information URL from which the consent was sent. An anonymous, random and encrypted key Your consent status of the end user, as proof of consent
The key and consent status are stored in the browser for 12 months using the "CookieConsent" cookie. This retains your cookie preference for subsequent page requests. The key can be used to prove and track your consent.
The functionality of the website is not guaranteed without the processing.
The processing takes place in the European Union. Further information on objection and removal options vis-à-vis Cybot can be found at: https://www.cookiebot.com/de/privacy-policy/
Your personal data will be deleted continuously after 12 months.
Address and link to the privacy policy of the third-party provider:Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark - Privacy Policy: https://www.cookiebot.com/de/privacy-policy/
Corporate Communications
Thyssengas also processes your data in order to provide you with current information and news from Thyssengas. However, this only takes place if there is a legal basis for this in accordance with Article 6 GDPR, usually the legitimate interest of Thyssengas in the publication of relevant information, or your consent. For this purpose, we may also use personal data that we have obtained from publicly accessible sources. You can informally object to this processing at any time vis-à-vis Thyssengas. Your data will be deleted once the purpose has been fulfilled.
Data security
Thyssengas takes precautions to ensure the security of your personal data. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorised access or unauthorised disclosure. The transmission of your data from the Internet is partially unencrypted. As a result, unauthorised access by third parties cannot be completely ruled out.
Links to other websites
This website contains links to other websites. As the provider of our website, we are solely responsible for the content of our own website. This own content is to be distinguished from the content provided by other providers, for which we cannot accept any responsibility and do not adopt their content as our own. This data protection declaration therefore does not apply to the websites of other providers, even if they are accessed via links on the website. In the event that you should notice a relevant violation, we thank you for informing us. We will then remove the link after checking it if necessary.
Your rights
You have the right to request information from us free of charge at any time about the personal data stored about you and to object to the processing or use of your data, provided this does not contradict the purpose (e.g. contract). In addition, you can assert your rights to block, delete and correct your personal data against us. Contact us at datenschutz@thyssengas.com or by letter to the above address if you have any questions or suggestions on the subject of "data protection". Without prejudice to any other legal remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
The further development of the Internet has an impact on our data protection strategy. We will announce any changes on this page in good time.
Thank you for your attention!