Online-Portal
The presence of underground utilities must always be expected during construction work. In order to fulfil your obligation to make enquiries, you must obtain information about the pipework in good time before starting work.
In addition to planning and construction companies and public authorities, you as a private individual must also bear in mind that there may be supply installations on your property.
Thyssengas GmbH is a member of the nationwide information system for pipeline research - BIL eG. BIL provides comprehensive cross-sector online network information.
You have the option of submitting your enquiry directly via the BIL online portal at portal.bil-leitungsauskunft.de.
Using the BIL online directory enquiry service is free of charge and allows you to formulate your construction enquiry quickly and easily online. Your advantage: Your enquiry will reach all pipeline operators available via BIL directly. If we are not responsible for your enquiry area, you will receive negative information directly via BIL.
If Thyssengas facilities are affected by your construction project, you will be informed about any necessary safety measures and conditions
You can find further information at https://bil-leitungsauskunft.de
Network information request
In order to be able to process your grid enquiry quickly and reliably, your enquiry should contain the following information and supplementary documents:
- Construction and project description
- Planned construction period
- Exact location description of the planning or construction project
- Phone number, e-mail and address for any queries
- Meaningful planning or construction documents (detailed plans)
Thyssengas GmbH
Integrity Management
Documentation and network information
Emil-Moog-Platz 13
44137 Dortmund
T +49 231 91291-2277
In the event of damage
Should damage occur to Thyssengas GmbH's gas pipelines during civil engineering work, the permanently manned control centre must be notified immediately.
Telephone control centre
T +49 800 0 010345
In the event of a fault in the fixed network, you can reach the mobile control centre on
T +49 171 2226416
Downloads for network information
Information sheet for the preparation of land use and development plans
Publication of internal orders in accordance with Section 11 (9) KoV